At She & Beyond, we want your shopping experience to be simple and convenient. This page explains the shipping & delivery (how orders are processed, shipped, and delivered).
1. Order Processing
Orders are processed after successful payment has been received.
For physical products, we aim to prepare orders for dispatch as quickly as possible. Processing time may vary depending on product availability and order volume.
Digital products are delivered electronically and may be available for download after successful payment.
2. Delivery Within Nigeria
We currently offer delivery within Nigeria for eligible physical products.
Our standard delivery fee is ₦1,000, unless a different delivery charge is displayed at checkout.
Delivery times may vary depending on the customer’s location, courier availability, weekends, public holidays, and other circumstances.
3. Delivery Information
Customers should provide accurate delivery information, including:
- Full name
- Phone number
- Delivery address
- City or location
- Any other information required to complete delivery
She & Beyond is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
4. Tracking and Delivery Updates
Where tracking information is available, customers may receive delivery updates through the contact information provided during checkout.
Customers may contact us if they have questions about the status of their order.
5. Digital Products
Digital products such as ebooks, planners, journals, templates, and other downloadable resources do not require physical delivery.
After successful payment, access or download instructions will be provided through the applicable delivery system.
If you experience difficulty accessing a digital purchase, please contact us for assistance.
6. Delivery Delays
Although we work to process orders promptly, delivery times can sometimes be affected by circumstances outside our control, including courier delays, public holidays, weather, or other unforeseen events.
We appreciate your patience if a delay occurs.
7. Contact Us
If you have questions about your order, delivery, or a digital purchase, please contact us through our Contact Us page.
Thank you for shopping with She & Beyond.